The business is one of the top five biggest real estate company in Thailand. Their aim is to become number one in real estate industry as well as focus in giving best customer experience in owning a house.
Real estate is a very tough industry to operate upon with growing competitions, changing buyer behaviors and seasonality of buying patterns had put the company through a lot of challenges. While they were focusing on growing their customer footprints by providing them with a top-class customer experience, the technology they were using didn’t align with the same vision, which was a huge disconnect at all levels.
Softline team met with the customer teams which included business decision makers and not just IT team to understand what the future company goals are, what is their current technology status and found out that both IT and business were not connected to provide the same experience to the end customer. Softline team also found out that they were not using the right licenses currently which impacted their ability to scale during high business seasons, promotions, employee productivity and at the same time having a secured and productive workplace
- Being consultant to customer in all IT solution
- Offering O365 right plan for different types of department usage
- Migrate all email to O365
- Customer entrusted Softline to be a partner of choice in providing the right IT solution which would help them in chasing their business goals more effectively and efficiently
- Create a secured environment and protect them from cyber threats
- Save costs by upwards of 40% which they can invest in their core business
- Make employees more productive by eliminating unnecessary issues cropping up due to using wrong licenses.
- Help company save up for more than 40%